Professional skills are important, but make no mistake; it’s personal attributes that dictate whether or not you succeed at work.
Personal attributes are what drive soft skills, which two-thirds of employers say are most in demand. Listening skills are based on curiosity. Punctuality is at the root of whether or not someone consistently shows up for work on time.
Soft skills, not to mention the personal attributes behind them, are much tougher to train than hard skills. Someone can be taught how to code; they can’t necessarily be taught how to be kinder.
So which personal attributes matter most to employers? Eighteen stand out:
Honesty is the foundation for a high-performing team. If you cannot be trusted to tell the truth, then you certainly can’t be trusted with things like sales and the customer experience.
Furthermore, dishonesty can be contagious: If others on the team…