Transformation equals change. Organizations going through digital transformation will deal with change on many levels. Systems are changing, processes are changing, and most importantly, people have to change. How well organizations approach change management will have a huge impact on the success of the transformation initiatives. Without proper support of individuals through the transformation, new systems and processes will not be embraced. How do you prevent this? Focus on these key areas and best practices to drive better outcomes.

Organizational Readiness

The first step in any transformation project should be to assess how ready the organization is for the coming changes. Is leadership aligned and supportive? Are there gaps in understanding of the project? How are people feeling, what are they thinking? Is there capacity to support the change? Taking the time to…

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