It takes a lot to lead people who have the same desire, dream, and vision. It is even more challenging to lead transformation and change in people who are deeply entrenched in tradition and have a rigid way of thinking.
As a result, it is not uncommon for conflict to arise in the marketplace due to a difference in opinion and communication styles. However, not all conflicts in the workplace are bad.
Healthy conflicts are good.
An absence of conflict is an indication that critical thinking and questioning existing processes are missing in the organization. It is a huge red flag that suggests every thought or behavior is heavily moderated by someone or some people who hate criticism of any kind.
But what happens when things go awry and no one is listening at all? How do you get back on track, strengthen weakened relationships, and resolve conflicts before they become catastrophic to the…